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What Is In Your Credit Score?
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Credit Repair: Self Help May Be
Best
FICO Scores are
calculated from a lot of different credit data in your credit
report. This data can
be grouped into five categories as outlined below. The percentages
in the chart reflect how
important each of the categories is in determining your score.

These percentages are based on the importance of the five
categories for the general population.
For particular groups - for example, people who have not been
using credit long - the importance
of these categories may be somewhat different.
Payment History
- Account payment information on specific types of accounts
(credit cards, retail accounts,
installment loans, finance company accounts, mortgage, etc.)
- Presence of adverse public records (bankruptcy, judgments,
suits, liens, wage
attachments, etc.), collection items, and/or delinquency (past
due items)
- Severity of delinquency (how long past due)
- Amount past due on delinquent accounts or collection items
- Time since (recency of) past due items (delinquency),
adverse public records (if any), or
collection items (if any)
- Number of past due items on file
- Number of accounts paid as agreed
Amounts Owed
- Amount owing on accounts
- Amount owing on specific types of accounts
- Lack of a specific type of balance, in some cases
- Number of accounts with balances
- Proportion of credit lines used (proportion of balances to
total credit limits on certain
types of revolving accounts)
- Proportion of installment loan amounts still owing
(proportion of balance to original loan
amount on certain types of installment loans)
Length of Credit History
- Time since accounts opened
- Time since accounts opened, by specific type of account
- Time since account activity
New Credit
- Number of recently opened accounts, and proportion of
accounts that are recently
opened, by type of account
- Number of recent credit inquiries
- Time since recent account opening(s), by type of account
- Time since credit inquiry(s)
- Re-establishment of positive credit history following past
payment problems
Types of Credit Used
- Number of (presence, prevalence, and recent information on)
various types of accounts
(credit cards, retail accounts, installment loans, mortgage,
consumer finance accounts, etc.)
Please note that:
- A score takes into consideration all these categories of
information, not just
one or two.
No one piece of information or factor alone will determine
your score.
- The importance of any factor depends on the overall
information in your credit
report.
For some people, a given factor may be more important than for
someone else with a
different credit history. In addition, as the information in
your credit report changes, so
does the importance of any factor in determining your score.
Thus, it's impossible to say
exactly how important any single factor is in determining your
score - even the levels of
importance shown here are for the general population, and will
be different for different
credit profiles. What's important is the mix of information,
which varies from person to
person, and for any one person over time.
- Your FICO score only looks at information in your credit
report.
However, lenders look at many things when making a credit
decision including your
income, how long you have worked at your present job and the
kind of credit you are
requesting.
- Your score considers both positive and negative
information in your credit
report.
Late payments will lower your score, but establishing or
re-establishing a good track record
of making payments on time will raise your score.
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If you would like more information regarding you credit visit
myFICO.com
Credit Repair: Self Help May Be Best
You see the advertisements in newspapers, on TV, and on the Internet. You
hear them on the radio. You get fliers in the mail. You may even get calls from
telemarketers offering credit repair services. They all make the same claims:
- “Credit problems? No problem!”
- “We can erase your bad credit — 100% guaranteed.”
- “Create a new credit identity — legally.”
- “We can remove bankruptcies, judgments, liens, and bad loans from your
credit file forever!”
Do yourself a favor and save some money, too. Don’t believe these statements.
Only time, a conscious effort, and a personal debt repayment plan will improve
your credit report.
This brochure explains how you can improve your creditworthiness and gives
legitimate resources for low or no-cost help.
The Scam
Everyday, companies nationwide appeal to consumers with poor credit
histories. They promise, for a fee, to clean up your credit report so you can
get a car loan, a home mortgage, insurance, or even a job. The truth is, they
can’t deliver. After you pay them hundreds or thousands of dollars in fees,
these companies do nothing to improve your credit report; most simply vanish
with your money.
The Warning Signs
If you decide to respond to a credit repair offer, look for these tell-tale
signs of a scam:
- companies that want you to pay for credit repair services before they
provide any services.
- companies that do not tell you your legal rights and what you can do for
yourself for free.
- companies that recommend that you not contact a credit reporting company
directly.
- companies that suggest that you try to invent a “new” credit identity —
and then, a new credit report — by applying for an Employer Identification
Number to use instead of your Social Security number.
- companies that advise you to dispute all information in your credit report
or take any action that seems illegal, like creating a new credit identity. If
you follow illegal advice and commit fraud, you may be subject to prosecution.
You could be charged and prosecuted for mail or wire fraud if you use the
mail or telephone to apply for credit and provide false information. It’s a
federal crime to lie on a loan or credit application, to misrepresent your
Social Security number, and to obtain an Employer Identification Number from the
Internal Revenue Service under false pretenses.
Under the Credit Repair Organizations Act, credit repair companies cannot
require you to pay until they have completed the services they have promised.
The Truth
No one can legally remove accurate and timely negative information from a
credit report. The law allows you to ask for an investigation of information in
your file that you dispute as inaccurate or incomplete. There is no charge for
this. Everything a credit repair clinic can do for you legally, you can do for
yourself at little or no cost. According to the Fair Credit Reporting Act (FCRA):
- You’re entitled to a free report if a company takes adverse action against
you, like denying your application for credit, insurance, or employment, and
you ask for your report within 60 days of receiving notice of the action. The
notice will give you the name, address, and phone number of the consumer
reporting company. You’re also entitled to one free report a year if you’re
unemployed and plan to look for a job within 60 days; if you’re on welfare; or
if your report is inaccurate because of fraud, including identity theft.
- Each of the nationwide consumer reporting companies — Equifax, Experian,
and TransUnion — is required to provide you with a free copy of your credit
report, at your request, once every 12 months.
The three companies have set up a central website, a toll-free telephone
number, and a mailing address through which you can order your free annual
report. To order, click on annualcreditreport.com, call 1-877-322-8228, or
complete the Annual Credit Report Request Form and mail it to: Annual Credit
Report Request Service, P.O. Box 105281, Atlanta, GA 30348-5281. You can print
the form from
ftc.gov/credit.
Do not contact the three nationwide consumer reporting companies individually.
They are providing free annual credit reports only through
annualcreditreport.com, 1-877-322-8228, and Annual Credit Report Request
Service, P.O. Box 105281, Atlanta, GA 30348-5281. You may order your reports
from each of the three nationwide consumer reporting companies at the same
time, or you can order your report from each of the companies one at a time.
For more information, see Your Access to Free Credit Reports at
ftc.gov/credit.
Otherwise, a consumer reporting company may charge you up to $9.50 for another
copy of your report within a 12-month period.
- You can dispute mistakes or outdated items for free. Under the FCRA, both
the consumer reporting company and the information provider (that is, the
person, company, or organization that provides information about you to a
consumer reporting company) are responsible for correcting inaccurate or
incomplete information in your report. To take advantage of all your rights
under this law, contact the consumer reporting company and the information
provider.
STEP ONE
Tell the consumer reporting company, in writing, what information you think
is inaccurate. Include copies (NOT originals) of documents that support your
position. In addition to providing your complete name and address, your letter
should clearly identify each item in your report you dispute, state the facts
and explain why you dispute the information, and request that it be removed or
corrected. You may want to enclose a copy of your report with the items in
question circled. Your letter may look something like the one on page 6. Send
your letter by certified mail, “return receipt requested,” so you can document
what the consumer reporting company received. Keep copies of your dispute letter
and enclosures.
Consumer reporting companies must investigate the items in question — usually
within 30 days — unless they consider your dispute frivolous. They also must
forward all the relevant data you provide about the inaccuracy to the
organization that provided the information. After the information provider
receives notice of a dispute from the consumer reporting company, it must
investigate, review the relevant information, and report the results back to the
consumer reporting company. If the information provider finds the disputed
information is inaccurate, it must notify all three nationwide consumer
reporting companies so they can correct the information in your file.
When the investigation is complete, the consumer reporting company must give
you the results in writing and a free copy of your report if the dispute results
in a change. If an item is changed or deleted, the consumer reporting company
cannot put the disputed information back in your file unless the information
provider verifies that it is accurate and complete. The consumer reportincompany
also must send you written notice that includes the name, address, and phone
number of the information provider. If you request, the consumer reporting
company must send notices of any correction to anyone who received your report
in the past six months. You can have a corrected copy of your report sent to
anyone who received a copy during the past two years for employment purposes.
If an investigation doesn’t resolve your dispute with the consumer reporting
company, you can ask that a statement of the dispute be included in your file
and in future reports. You also can ask the consumer reporting company to
provide your statement to anyone who received a copy of your report in the
recent past. You can expect to pay a fee for this service.
STEP TWO
Tell the creditor or other information provider, in writing, that you dispute
an item. Be sure to include copies (NOT originals) of documents that support
your position. Many providers specify an address for disputes. If the provider
reports the item to a consumer reporting company, it must include a notice of
your dispute. And if you are correct – that is, if the information is found to
be inaccurate – the information provider may not report it again.
For more information, see How to Dispute Credit Report Errors at
ftc.gov/credit.
Reporting Accurate Negative Information
When negative information in your report is accurate, only the passage of
time can assure its removal. A consumer reporting company can report most
accurate negative information for seven years and bankruptcy information for 10
years. Information about an unpaid judgment against you can be reported for
seven years or until the statute of limitations runs out, whichever is longer.
There is no time limit on reporting: information about criminal convictions;
information reported in response to your application for a job that pays more
than $75,000 a year; and information reported because you’ve applied for more
than $150,000 worth of credit or life insurance. There is a standard method for
calculating the seven-year reporting period. Generally, the period runs from the
date that the event took place.
For more information, see Building a Better Credit Report at
ftc.gov/credit.
The Credit Repair Organizations Act
By law, credit repair organizations must give you a copy of the “Consumer
Credit File Rights Under State and Federal Law” before you sign a contract. They
also must give you a written contract that spells out your rights and
obligations. Read these documents before you sign anything. The law contains
specific protections for you. For example, a credit repair company cannot:
- make false claims about their services
- charge you until they have completed the promised services
- perform any services until they have your signature on a written contract
and have completed a three-day waiting period. During this time, you can
cancel the contract without paying any fees
Your contract must specify:
- the payment terms for services, including their total cost
- a detailed description of the services to be performed
- how long it will take to achieve the results
- any guarantees they offer
- the company’s name and business address
Have You Been Victimized?
Many states have laws regulating credit repair companies. State law
enforcement officials may be helpful if you’ve lost money to credit repair
scams.
If you’ve had a problem with a credit repair company, don’t be embarrassed to
report it. While you may fear that contacting the government will only make your
problems worse, remember that laws are in place to protect you. Contact your
local consumer affairs office or your state Attorney General (AGs). Many AGs
have toll-free consumer hotlines. Check the Blue Pages of your telephone
directory for the phone number or check
www.naag.org for a list of
state Attorneys General.
Need Help? Don’t Despair
Just because you have a poor credit report doesn’t mean you won’t be able to
get credit. Creditors set their own credit-granting standards and not all of
them look at your credit history the same way. Some may look only at more recent
years to evaluate you for credit, and they may grant credit if your bill-paying
history has improved. It may be worthwhile to contact creditors informally to
discuss their credit standards.
If you’re not disciplined enough to create a workable budget and stick to it,
work out a repayment plan with your creditors, or keep track of mounting bills,
consider contacting a credit counseling organization. Many credit counseling
organizations are nonprofit and work with you to solve your financial problems.
But not all are reputable. For example, just because an organization says it’s
“nonprofit,” there’s no guarantee that its services are free, affordable, or
even legitimate. In fact, some credit counseling organizations charge high fees,
or hide their fees by pressuring consumers to make “voluntary” contributions
that only cause more debt.
Most credit counselors offer services through local offices, the Internet, or
on the telephone. If possible, find an organization that offers in-person
counseling. Many universities, military bases, credit unions, housing
authorities, and branches of the U.S. Cooperative Extension Service operate
nonprofit credit counseling programs. Your financial institution, local consumer
protection agency, and friends and family also may be good sources of
information and referrals.
If you are considering filing for bankruptcy, you should know about one major
change to the bankruptcy laws: As of October 17, 2005, you must get credit
counseling from a government-approved organization within six months before you
file for bankruptcy relief. You can find a state-by-state list of
government-approved organizations at
www.usdoj.gov/ust. That
is the website of the U.S. Trustee Program, the organization within the U.S.
Department of Justice that supervises bankruptcy cases and trustees.
Reputable credit counseling organizations can advise you on managing your
money and debts, help you develop a budget, and offer free educational materials
and workshops. Their counselors are certified and trained in the areas of
consumer credit, money and debt management, and budgeting. Counselors discuss
your entire financial situation with you, and help you develop a personalized
plan to solve your money problems. An initial counseling session typically lasts
an hour, with an offer of follow-up sessions.
For more information, see Knee Deep in Debt and Fiscal Fitness: Choosing a
Credit Counselor at
ftc.gov/credit.
Do-It-Yourself Check-Up
Even if you don’t have a poor credit history, some financial advisors and
consumer advocates suggest you review your credit report periodically
- because the information it contains affects whether you can get a loan or
insurance — and how much you will have to pay for it.
- to make sure the information is accurate, complete, and up-to-date before
you apply for a loan for a major purchase like a house or car, buy insurance,
or apply for a job.
- to help guard against identity theft. That’s when someone uses your
personal information — like your name, your Social Security number, or your
credit card number — to commit fraud. Identity thieves may use your
information to open a new credit card account in your name. Then, when they
don’t pay the bills, the delinquent account is reported on your credit report.
Inaccurate information like that could affect your ability to get credit,
insurance, or even a job.
Sample Dispute Letter
Date
Your Name
Your Address
Your City, State, Zip Code
Complaint Department
Name of Company
Address
City, State, Zip Code
Dear Sir or Madam:
I am writing to dispute the following information in my file. The items I
dispute also are encircled on the attached copy of the report I received.
This item (identify item(s) disputed by name of source, such as creditors or
tax court, and identify type of item, such as credit account, judgment, etc.) is
(inaccurate or incomplete) because (describe what is inaccurate or incomplete
and why). I am requesting that the item be deleted (or request another specific
change) to correct the information.
Enclosed are copies of (use this sentence if applicable and describe any
enclosed documentation, such as payment records, court documents) supporting my
position. Please investigate this (these) matter(s) and (delete or correct) the
disputed item(s) as soon as possible.
Sincerely,
Your name
Enclosures: (List what you are enclosing)
The FTC works for the consumer to prevent fraudulent, deceptive, and unfair
business practices in the marketplace and to provide information to help
consumers spot, stop, and avoid them. To file a
complaint or to get
free information on consumer issues, visit
ftc.gov or call toll-free, 1-877-FTC-HELP (1-877-382-4357); TTY:
1-866-653-4261. The FTC enters consumer complaints into the
Consumer Sentinel Network, a secure online database and investigative tool
used by hundreds of civil and criminal law enforcement agencies in the U.S. and
abroad.
December 2005
This information was provided by the
Federal Trade Commission.
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